Terms of Service

Effective and last updated:

These terms govern your use of folio.ing (the “Service”), a whiteboard and business planning workspace provided by Formaggio (“we,” “us,” or “our”). By using the Service, you agree to these terms. If you do not agree, please stop using the Service. Questions can be sent to contact@formaggio.software.

1. Who can use the Service

You must be at least 13 years old and meet any higher minimum age required by the law where you live. If you are not old enough to enter into these terms yourself, a parent or legal guardian must agree to them and supervise your use. If you use the Service for an organization, you confirm that you have authority to accept these terms on its behalf.

2. Accounts and workspace features

You can try the guest workspace without an account. Guest work is saved in the current browser when browser storage is available. An account is required for features such as multiple boards, cloud saving, and the app’s export and print controls. You are responsible for keeping your sign-in credentials secure, providing accurate account information, and notifying us of suspected unauthorized access.

Cloud saving depends on a working connection and successful synchronization. Check the save status before closing a session, and keep independent backups of important work. Browser clearing, private browsing, device loss, save failures, and conflicting edits can cause data loss. Offline access depends on previously cached app files and does not provide offline access to your cloud workspace.

3. Your content and our permission to handle it

You retain ownership of the content you create or import, including board titles, notes, drawings, and business information. You are responsible for having the rights and permissions needed to use that content and any personal information it contains.

You give us a limited, nonexclusive permission to host, store, copy, transmit, and display your content only as needed to provide, secure, maintain, and support the Service, comply with law, and carry out your instructions. This does not give us ownership of your ideas or permission to use them in advertising. The permission ends when the content is deleted, except for limited retention described in the Privacy Policy.

4. Acceptable use

5. Our materials and the Business Model Canvas

The Service’s branding, software, and design remain the property of their respective owners. Using the Service does not transfer those rights to you. Third-party and open-source materials remain subject to their own licenses.

The Business Model Canvas is © Strategyzer AG and is available from Strategyzer.com under the Creative Commons Attribution-ShareAlike 3.0 Unported license. We have adapted the framework into an interactive canvas. Folio is an independent service and is not affiliated with, sponsored by, or endorsed by Strategyzer AG.

When redistributing or adapting the licensed framework, preserve attribution, link to the license, identify changes, and follow its share-alike requirements where applicable. See Strategyzer’s tool usage guidance. These terms do not limit rights granted by that license. Using the framework does not by itself give us ownership of your board content or place your original business information under that license.

6. Third-party services

Account authentication is provided through Clerk and cloud workspace storage through Supabase. Optional external sign-in providers and linked websites may have their own terms and privacy notices. We remain responsible for our obligations to you concerning the Service.

7. Changes, suspension, and ending use

You can stop using the Service at any time. Contact us to request account and cloud workspace deletion; deleting an authentication account alone may not remove its separate cloud workspace data. Clearing browser data is a separate step for local copies.

We may change or discontinue features, or suspend access when reasonably necessary to address misuse, security risks, legal requirements, or violations of these terms. Where practical, we will give advance notice of material service discontinuation and an opportunity to export your work. Immediate action may be necessary for urgent security or legal reasons.

8. Availability and responsibility

To the extent permitted by law, the Service is provided “as is” and “as available,” without warranties of uninterrupted availability, fitness for a particular purpose, or freedom from errors. Planning templates and examples are informational tools, not professional legal, financial, or business advice. You are responsible for evaluating your plans and decisions.

To the extent permitted by law, we are not liable for indirect or consequential losses, lost profits, lost business opportunities, or loss of data arising from use of the Service. Nothing in these terms excludes liability for fraud, intentional misconduct, gross negligence, or any liability or consumer protection that cannot legally be excluded or limited.

9. Disputes and updates to these terms

Please contact us first so we can try to resolve concerns. These terms do not take away mandatory rights or access to courts available under applicable law.

We may update these terms as the Service changes. We will post the revised terms here with an updated date and provide reasonable notice of material changes through the Service or available account contact details. Changes apply prospectively. If you disagree with revised terms, stop using the Service and contact us about retrieving or deleting your data.

10. Contact

For questions about folio.ing or these terms, email contact@formaggio.software. Our Privacy Policy explains how we handle information.